September 9-11, 2024
Greenville, SC

Monday, September 9, 2024

6:00pm - 8:00pm
Welcome Reception and Registration
Welcome Reception in Jasmine Hall, Upper Level
6:00pm - 8:00pm

Tuesday, September 10, 2024

8:00 am
Registration, Breakfast, and Networking
8:00 am
9:00 am
Welcome Day One
Welcome and opening remarks.
DJ Henrique | Director of Professional Services, GEOGRAPH
9:00 am
9:30 am
GEOGRAPH Overview
GEOGRAPH update and future vision.
Bruce Smith | CEO, GEOGRAPH
9:30 am
10:15 am
Morning Break
10:15 am
10:30 am
Keynote Address
An inspirational tour of South Carolina’s approach to broadband mapping, BEAD fund management, and closing the digital divide.
Jim Stritzinger | South Carolina Broadband Director, SC Office of Regulatory Services
10:30 am
12:00 pm
Lunch
12:00 pm
1:30 pm
Esri Update
The latest from the Esri team including 2024 Esri User Conference highlights and company news.
Randall Rene | Director Telecom Industry Solutions, Esri
1:30 pm
2:00 pm
Telecom Industry Panel Discussion
Discussions on all things telecom with a focus on current news & information from leading experts.
Panel:
• Randall Rene | Director Telecom Industry Solutions, Esri
• Ryan Graham | Executive Director of Plant Engineering, Horry Telephone Cooperative (HTC)
• Nola Armstrong | Executive Director, SC Telecommunications & Broadband Association
• Bruce Smith | CEO, GEOGRAPH

Moderated by: DJ Henrique | Director of Professional Services, GEOGRAPH
2:00 pm
2:45 pm
Afternoon Break
2:45 pm
3:00 pm
GEOGRAPH Next Generation Products & Services
A review of new GEOGRAPH solutions planned for 2024 and 2025.
Jasen Kintner | Director of R&D, GEOGRAPH
3:00 pm
3:30 pm
Advisory Board Update
Hear about this year’s Advisory Board activities.
Karen Illes | Director of Marketing, GEOGRAPH
3:30 pm
3:50 pm
Day One Closing Remarks
DJ Henrique | Director of Professional Services, GEOGRAPH
3:50 pm

Wednesday, September 11, 2024

8:30 am
Registration, Breakfast, and Networking
8:30 am
9:30 am
Welcome Day Two
Welcome and opening remarks.
DJ Henrique | Director of Professional Services, GEOGRAPH
9:30 am
9:45 am
GEOGRAPH Academy
Overview of new online learning opportunities.
Coy Potts | Senior GIS Analyst, GEOGRAPH
Nathan Cooley | GIS Analyst, GEOGRAPH
9:45 am
10:15 am
Morning Break
10:15 am
10:30 am
You Can’t Manage What You Can’t See: Elevating Customer Experience and Satisfaction
Overview of network visibility, remote troubleshooting, mobile applications, and managed Wi-Fi.
Allen Hebert Senior Sales Engineer, Subscriber Solutions, Calix
10:30 am
11:00am
CrescentLink for ArcGIS Pro
  • How to migrate from Desktop to Pro
  • Tips on getting started with Pro
    Grey Pittman Director of Customer Experience, GEOGRAPH
  • 11:00am
    12:00 pm
    Lunch
    12:00 pm
    1:30 pm
    CrescentLink for ArcGIS Pro Best Practice Tips
    Four best practice tips for managing a network with CrescentLink for ArcGIS Pro.
  • CrescentLink Pro Benefits
  • Value Added Tools
    Grey Pittman | Director of Customer Experience, GEOGRAPH
    DJ Henrique | Director of Professional Services, GEOGRAPH
  • 1:30 pm
    2:30 pm
    Afternoon Break
    2:30 pm
    2:45 pm
    GEOGRAPH Tech Talk
    One-on-one time with GEOGRAPH to ask questions, plan for your future, and resolve any issues. Sign up for a spot at one of four stations using the sign-up sheet at the back of the meeting room. Feel free to bring your laptop to ask in-depth questions.
    Station 1 - Grey Pittman | Director of Customer Experience, GEOGRAPH
    Station 2 - DJ Henrique | Director of Professional Services, GEOGRAPH
    Station 3 - Tim Sexton | Director of Product Development, GEOGRAPH
    Station 4 - Brett Giblin | Customer Experience Specialist, GEOGRAPH
    2:45 pm
    3:45 pm
    Day Two Closing Remarks
    DJ Henrique | Director of Professional Services, GEOGRAPH
    3:45 pm