Fiber Management for Outage Management Workflows

Quickly locate, troubleshoot, and respond to network outages with CrescentLink.  Our Distance Trace Tool and OTDR readings integrate with your network data to easily narrow the search area and find trouble fast.  Empower your team with streamlined workflows that allow anyone to gain access to common network data.

Fiber Mapping Solutions That Help You Handle Outage Management Faster

Reduce The Time It Takes Your Team to Respond to a Network Outage

Deep level of understanding allows for faster repairs and restorations of your network.

Pinpoint outage locations based on accurate OTDR readings.

Prioritize repairs based on circuit-level insights.

Upload street view photos to each location in your map so your field team can easily confirm they are in the right place.

Reduce the Manhours Spent on Outage Management Projects

Save time by not having to look for your data in multiple sources. Know where everything is, all the time.

Deep level understanding allows for faster repairs and restorations of your network.

Eliminate unnecessary calls to the office or truck rolls for your field technicians.

A Solution That Enables You to Easily Pinpoint Where Damages to Your Network Occur

Use spatially accurate Esri GIS data to quickly identify exact locations for outages.

Incorporate readily available navigation tools so your team can respond more quickly to outage sites.

Easily account for additional cable footages such as slack loops, risers, and coils, to access a more accurate spatial insight to your network.

What Our Customers Are Saying

What Makes GEOGRAPH Different


Model your network to the max.  Create a true digital map of your service area using our list of ISP devices, your footage details, and more. Once your map is created, it’s ready to go and easy to update. You will know where everything is, all the time.


Our onboarding includes a variety of training options to ensure everyone on your team has the knowledge they need to deliver better performance. Keep your team happy and improve your network operational efficiency.


Enjoy peace of mind with the knowledge that we have over 100 years of combined GIS and telecom experience. Our team understands how fiber, copper, and HFC networks operate and we have successfully helped over 160 organizations.


You won’t be left on your own. Our sub-24-hour response time and our dedicated, local, in-house customer support team consistently earns 100% satisfaction ratings. We are here to help, every step of the way.

Put the Power of Your Network in Your Hands With GEOGRAPH