Planning in Silos? Why Broadband Teams Need a Shared Source of Truth

Broadband expansion is rarely a single-team effort. Engineers, planners, construction crews, finance managers, and compliance officers all play a role in getting fibre into the ground and into homes. Yet too often, each of these groups works from their own maps, spreadsheets, and project trackers.

This siloed approach slows everything down. Data becomes fragmented, updates get missed, and decisions are made on information that may already be out of date. The result is inefficiency, rework, and risk.

team working together to avoid silos and come up with a shared source of truth

The problem with silos

When teams use different tools and datasets, version conflicts are inevitable. One department may be planning based on last month’s routes, while another is budgeting against outdated cost estimates. Compliance teams may miss permitting changes altogether if they’re not working from the same source of truth.

These gaps have real consequences. Delays creep in, budgets overrun, and customer connections are pushed back.

The impact on broadband builds

Unlike other infrastructure projects, fibre builds demand precise coordination. Every pole, conduit, splice, and customer location needs to be tracked. When information is scattered across systems, managers lose visibility and leadership can’t see progress clearly. This makes it harder to plan resources, meet regulatory obligations, and keep projects on schedule.

Why a shared source of truth matters

A shared source of truth means one map, one dataset, and one platform for everyone involved. Updates happen in real time. Engineers see changes as soon as they’re made. Finance teams can budget against the latest designs. Compliance staff can check permits against accurate network data.

This eliminates duplication, reduces errors, and keeps every team aligned.

tablet showing CrescentLink web experience, a single source of truth for fiber mapping and management

What it looks like in practice

With a unified GIS-based platform, all stakeholders access the same view of the network. Planners can adjust routes, engineers can confirm feasibility, managers can track progress, and leadership gets clear visibility. Nothing is hidden in silos, and the information flows to everyone who needs it.

How GEOGRAPH provides that shared source of truth

GEOGRAPH’s CrescentLink was built to solve this very challenge. By integrating directly with Esri’s ArcGIS, it delivers a central, real-time view of fibre networks that every team can rely on. From initial planning to field deployment and ongoing operations, CrescentLink keeps data unified, accurate, and accessible.

  • Planners work from up-to-date routes.
  • Engineers confirm designs in the field using mobile access.
  • Finance and compliance teams track costs and permits against the same dataset.
  • Managers and leadership gain clear visibility into progress and performance.

The result is a single, trusted source of truth that streamlines coordination, reduces risk, and accelerates broadband builds.

The result

Broadband teams that move away from siloed planning gain speed and control. Builds are completed faster, compliance risks are reduced, and resources are used more effectively. Most importantly, the organisation has confidence in its data, knowing that decisions are made on a single, accurate version of the truth.

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