Gain the Knowledge You Need
Leverage our customized GIS and CrescentLink training, expert-led workshops, and more.
Training & Support Services Designed to Help You Build a Better Network
Our Professional Services team is here to provide training on our CrescentLink software. There’s no need to worry about getting up-to-speed since we have successfully trained hundreds. We have been told by our clients that our training was so helpful they felt confident to successfully use the platform the very next day.
And, if you want to learn more, or are looking to refresh your skills, we can provide customized advanced training programs to quickly get you where you want to be.
In addition to our training programs we also offer customer support. We are proud of our 100% customer satisfaction rating and pride ourselves on fast-turnaround time, most often responding and resolving issues in less than 24 hours.
In Person & Virtual On-Board Training
- Gain a basic understanding of Esri® ArcGIS® skills that include:
- Workspace set up.
- Geoprocessing tools.
- Esri® ArcGIS® versioning set up and management.
- Mobile workforce solutions.
- Learn CrescentLink software with our step-by-step user experience.
- Build your virtual fiber, coax, or copper network.
- Use CrescentLink tools to plan and grow your network.
- Generate reports to manage inventory, create staking details, and manage your network utilization.
Quarterly Training Workshops
- An introduction to Esri ® ArcGIS ® and CrescentLink software.
- Ideal for new users or for those looking for a refresher course. Also great for new staff members joining an already established CrescentLink team.
- Keep up to date on new versioning.
- A virtual experience held four times a year.
- See our Upcoming Events section to learn more about Training Workshop dates and registration.
GEOGRAPH User Conference
- Once a year event for CrescentLink users in Greenville, SC in the fall.
- Expand and sharpen your CrescentLink and GIS skills with our experts and your peers.
Client Resources
- Access our complete library of helpful resources in our customer portal.
- Learn from white papers, training videos, and more.
We're Eager To Collaborate With You
Collaboration
Our experts can consult with your GIS team to help you reach your goals faster and more cost-effectively.
Experience
You can rely on our deep industry knowledge – we understand how networks operate and need to be modeled.
Value
We’re committed to helping you maximize the value of your investment.
Support
You’re never on your own with GEOGRAPH’s excellent customer service and sub-24 hour response time.
CrescentLink by GEOGRAPH is built on the Esri® ArcGIS® System. It was designed to help you identify opportunities, seek out problems, and devise solutions by creating a big-picture view of fiber, copper, and coax networks. GEOGRAPH is proud to be an Esri® Gold Partner.
